Everything You Need To Know Before You Visit
Whether you’re visiting for the first time or you’re a returning customer, we’ve answered the most common questions to help make your experience smooth and enjoyable. If you need additional assistance, our friendly team is always happy to help.
Store Information
Mindset Cannabis Shop is committed to delivering a welcoming atmosphere, exceptional customer service, and a thoughtfully selected menu that makes every visit enjoyable, whether you're new or returning.
Yes. A valid government-issued photo ID is required for every customer entering the store or making a purchase.
Absolutely! Whether it's your first visit or you're a regular customer, our knowledgeable team is here to guide you every step of the way.
Ordering & Pickup
Yes! Simply browse our online menu, place your order, and pick it up at your preferred Mindset Cannabis Shop location at a time that's convenient for you.
Once your order is confirmed and prepared, you'll receive a notification with pickup details, so you know exactly when it's ready.
Please bring a valid government-issued photo ID and your order confirmation. This helps us provide a smooth and efficient pickup experience.
Deals & Rewards
Check our Deals page regularly or visit your nearest Mindset Cannabis Shop to discover new promotions, limited-time offers, and exclusive in-store savings.
Yes! Join our loyalty program to earn points on eligible purchases and enjoy exclusive member perks, special discounts, and exciting rewards.
Absolutely! Signing up is quick, free, and gives you access to ongoing rewards, exclusive offers, and savings every time you shop with us.
Shopping Experience
Absolutely. Our knowledgeable team is happy to answer your questions and provide personalized recommendations based on your preferences and goals.
Expect a welcoming environment, friendly service, and a simple shopping experience. Our team will guide you through the process and answer any questions you may have.
Yes. We frequently update our menu with new arrivals and customer favorites, giving you fresh options to explore on every visit.
Payments & Policies
We accept several convenient payment options. Accepted payment methods may vary by location, so please check with your preferred store before visiting.
Returns and exchanges are handled according to applicable regulations and store policies. If you have questions about a purchase, our team will be happy to assist.
You can reach us by phone, email, or through our online contact form. Our team is always available to answer your questions and provide assistance.
Membership & Account
Joining is simple and free. Sign up in-store with our team and start earning rewards, accessing exclusive offers, and enjoying member-only perks on eligible purchases.
Yes. If your contact details or preferences change, our team can help you update your account information to keep your rewards and communications up to date.
Reward terms may vary depending on current program policies. Visit your nearest Mindset Cannabis Shop or speak with our team for the latest information about earning and redeeming rewards.